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Discussion topic: Internet down. No internet light on sky hub. Online test says no issue

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This message was authored by: ST1073

Message posted on ‎08 Mar 2024 09:56 AM

Internet down. No internet light on sky hub. Online test says no issue

No internet coming through to sky hum. Power and wireless lights are green. No light for internet

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎08 Mar 2024 10:00 AM

Re: Internet down. No internet light on sky hub. Online test says no issue

Posted by a Superuser, not a Sky employee. Find out more

@ST1073 

 

Did you try the service checker in your my sky app using 4g/5g mobile data.  It will circumvent the fact that your broadband is down.  If it finds a fault it will hopefully allow you to book an engineer

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This message was authored by: woaishu

Message posted on ‎08 Mar 2024 10:07 AM

Re: Internet down. No internet light on sky hub. Online test says no issue

same as mine since this morning, and the landline has no service either, can't dial out. 

 

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This message was authored by: DannyReynolds17

Message posted on ‎08 Mar 2024 11:22 AM

Re: Internet down. No internet light on sky hub. Online test says no issue

Internet light on Sky Q off, 2 others on, telephone line down

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