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Discussion topic: Internet connection dropped, Internet light flashing on router

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This message was authored by MickNortonSheff This message was authored by: MickNortonSheff

Internet connection dropped, Internet light flashing on router

Have tested connections and tested WiFi etc on sky app which says everything's OK but router lights say otherwise and no broadband connection available on pc and TV box

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet connection dropped, Internet light flashing on router

Posted by a Superuser, not a Sky employee. Find out more

@MickNortonSheff  Follow the link below on the router you have to what the lights are doing to trouble shoot the issue and if it gives you no resolution come back and let us know.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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If you have found this solution helpful please tick this as the answer.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet connection dropped, Internet light flashing on router

Posted by a Superuser, not a Sky employee. Find out more

@MickNortonSheff if your connection is still down this morning and the test in MY Sky is still not showing any information when you click to run the test again then give Sky a call when their lines open. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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