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Discussion topic: Internet connection Not been able to use it for approximately one week it’s for lights on the route

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This message was authored by harrison2 This message was authored by: harrison2

Internet connection Not been able to use it for approximately one week it’s for lights on the route

Internet not working for about a week on the router router whatever it's called there are four lights the top light is lit and the two bottom ones are lit but the Internet light is not working I've tried restarting it I just don't know what to do now


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Internet connection Not been able to use it for approximately one week it’s for lights on the r

Posted by a Superuser, not a Sky employee. Find out more

@harrison2  In that week have you contacted Sky at all or tried this link https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-...

 

If there is a fault it should direct you to book an engineer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Internet connection Not been able to use it for approximately one week it’s for lights on the r

Posted by a Superuser, not a Sky employee. Find out more

@harrison2  In that week have you contacted Sky at all or tried this link https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-...

 

If there is a fault it should direct you to book an engineer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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