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Discussion topic: Internet and wifi down. Sky Q not working

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Avatar for nhill3
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This message was authored by: nhill3

Message posted on ‎07 May 2025 02:51 PM

Internet and wifi down. Sky Q not working

internet randomly dropped. Tried unplugging, waiting for 30 seconds and plugging back in both the router and sky Q box as well as checked all the connections. Router's WiFi light is on but no WiFi abvailable

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎07 May 2025 03:14 PM

Re: Internet and wifi down. Sky Q not working

Posted by a Superuser, not a Sky employee. Find out more

@nhill3The link below shows what you should see and do if your broaband is not working with the lights on the type of router you have from Sky.

 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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