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Discussion topic: Internet Service disconnects intermittently. Wifi Box gices: Orange green orange green

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whyskyplease
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This message was authored by whyskyplease This message was authored by: whyskyplease

Internet Service disconnects intermittently. Wifi Box gices: Orange green orange green

‎28 Jul 2024 10:04 PM

This has been happening quite frequently in the last couple of weeks. The internet completely drops for 3/5 minutes. Running the WiFi check returns no issue.

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet Service disconnects intermittently. Wifi Box gices: Orange green orange green

‎29 Jul 2024 07:16 AM

Posted by a Superuser, not a Sky employee. Find out more

@whyskyplease Ignore the result on the "house" screen click to run the full test which is able to book engineers.If it doesn't call Sky and see what they say.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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