0

Discussion topic: Internat keeps cutting out constantly- very annoying as we have skyglass!!!!

Reply
Reply
This message was authored by AlanH2 This message was authored by: AlanH2

Re: Internat keeps cutting out constantly- very annoying as we have skyglass!!!!

Also down in Ross-On-Wye. Must be a countrywide thing? 

This message was authored by Carol137 This message was authored by: Carol137

Re: Internat keeps cutting out constantly- very annoying as we have skyglass!!!!

Yeah same here this is the second time it's happened 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Internat keeps cutting out constantly- very annoying as we have skyglass!!!!

Posted by a Superuser, not a Sky employee. Find out more

As can be seen in the huge forum thread from last night therexwas a major outage affecting areas in the West including Cheltenham. This was sorted around 1am so if you live in that general area that was the probable cause of issues last night However with the current storm and just the normal number of fault reports it is certain customers in other areas has issues unrelated to the main issue. If your service is still down this morning then run the service checker . No connection or slow WiFi | Sky Help | Sky.com | Sky Help | Sky.com to see if tells you its a known fault if not call Sky to report the issue their lines should be open by 8am

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion