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Discussion topic: Intermittent loss of internet, including sporadic ‘orange’ Internet light on Router

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This message was authored by: Analogue+D

Intermittent loss of internet, including sporadic ‘orange’ Internet light on Router

Hello. I have been having intermittent loss of wifi to all devices at home. This included devices hard wired to the router.

 

periodically, I note that the Orange wifi light comes on then return to green a minute or two later.

 

Undertook the obligatory Sky Line and wifi checks and the reports coming back state all is ok.

 

so, I have just downloaded the Router Stats and I see an anomaly which I don't understand but consider this to be a potential issue?  

LAN reads 0 for all parameters.

 

Everything else looks ok

 

Any thoughts?

Thanks in advance

 

 

 

 

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This message was authored by: cookiemonsteruk

Re: Intermittent loss of internet, including sporadic ‘orange’ Internet light on Router

Posted by a Superuser, not a Sky employee. Find out more

@Analogue+D 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Carly948

Re: Intermittent loss of internet, including sporadic ‘orange’ Internet light on Router

same accept all our lights are green

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