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Discussion topic: Intermittent loss of internet connection

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This message was authored by: Villager1

Intermittent loss of internet connection

Internet on modem intermittently dropping for last week. Done all troubleshooting to no avail. When checking broadband says all is good but when internet is down I can't check it so can't get option of booking an engineer. I live in a mobile phone black spot and use WiFi calling. Tried phoning Sky from pay as you go landline but get automated service advising to do everything I have already done! How can I get through to a person?

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This message was authored by: Highlinder

Re: Intermittent loss of internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Villager1  Do you just dial 150 on your landline to call Sky?

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