Discussion topic: Intermittant Broadband - I want to report a fault
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Message posted on 25 Jun 2024 04:40 PM
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Intermittant Broadband - I want to report a fault
I need to report a fault on my broadband - how do I do it?
My broadband is fine... most of the time.
Then it will cut out... for maybe a few seconds... or minutes.
This is happening more frequently now... perhaps every half hour or so.
I have used the broadband checker is says "looks like is has a problem" - but I can't see a way to report this. I tried calling 150, got some automated info and a text linking back to the online checker that I had alredy used.
Thanks!
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Message posted on 25 Jun 2024 04:52 PM
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Re: Intermittant Broadband - I want to report a fault
Hi @Simon27 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...
Myself & Others offer our time to help others, please be respectful.
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