0

Discussion topic: Installation of DSL-AX82U for sky fibre ireland

Reply
Reply
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Installation of DSL-AX82U for sky fibre ireland

Posted by a Superuser, not a Sky employee. Find out more

@BSIrl 

 

You are still in dsl mode.  Can you click that drop down and see if it allows you to set wireless router mode.

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Installation of DSL-AX82U for sky fibre ireland

Posted by a Superuser, not a Sky employee. Find out more

@BSIrl 

 

Also even if you have the correct vlan of 10 you need to enable it in the field above

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
BSIrl
Topic Author
This message was authored by BSIrl This message was authored by: BSIrl

Re: Installation of DSL-AX82U for sky fibre ireland

Hey, I thought i had set it to wireless router mode based on the screenshot, and also earlier i had tried setting it to WAN mode as you see in the other screenshots
Screenshot 2024-04-02 at 19.09.32.pngScreenshot 2024-04-02 at 19.09.08.pngScreenshot 2024-04-02 at 19.09.18.png

BSIrl
Topic Author
This message was authored by BSIrl This message was authored by: BSIrl

Re: Installation of DSL-AX82U for sky fibre ireland

just to clarify ive also enabled the setting you suggested there for VLAN, hopefully we are getting closer to solving this issue

BSIrl
Topic Author
This message was authored by BSIrl This message was authored by: BSIrl

Re: Installation of DSL-AX82U for sky fibre ireland

Hello everyone, the issue is solved, thank you for all your patience

 

This message was authored by suchfunkymonkey This message was authored by: suchfunkymonkey

Re: Installation of DSL-AX82U for sky fibre ireland

I'm having the same issue as you.  What did you do to resolve it?

This message was authored by suchfunkymonkey This message was authored by: suchfunkymonkey

Re: Installation of DSL-AX82U for sky fibre ireland

I managed to figure it out.  Sky technical support were no help at all.  They said they didnt have any details.

 

Posting the details here for anyone finding this page from a search engine.  People saying they resolved their issues on threads without saying what the fix was is just frustrating.  So is trying to piece answers back together from multiple posts/threads.

 

The below details are for Sky Fibre (FTTP) using a 3rd party router (ASUS DSL-AX82U).

 

They may not be optimal, but they work and im getting download speeds of 937Mbps.

 

If you have just got the fibre installed, you may need to power it off and leave it 30 minutes.  I waited overnight.

 

DSL-AX82U firmware version: 3.0.0.4.388_23756
Advanced Settings -> WAN -> Internet Connection

WAN Type -> WAN

PVC -> Internet PVC
WAN -> PPPoE
Enable WAN -> Yes
Enable NAT -> Yes
Enable UPnP -> Yes

802.1Q
Enable -> Yes
VLAN ID -> 10
802.1P -> 0

WAN IP Setting
Get the WAN IP automatically -> Yes

WAN DNS Setting
Connect to DNS Server automatically -> Yes
DNS Privacy Protocal -> None

Account Settings
Username -> anything@skydsl
Password -> anything

PPP Authentication -> Auto
Disconnect after time of inactivity (in seconds) -> 0
MTU -> 1492
MRU -> 1492
Service Name -> Leave Blank
Access Concentrator Name -> Leave Blank
Host-Uniq -> Leave Blank
Internet Detection -> PPP Echo
PPP Echo Interval -> 6
PPP Echo Max Failures -> 10
Addition pppd options -> Leave Blank

Special Requirement from ISP
Enable VPN + DHCP Connection -> No
Host Name -> Leave Blank
MAC Address -> Leave Blank
Extend the TTL value -> No
Spook LAN TTL value -> No
MTU -> 1496

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion