Im an existing customer and i want help woth a better deal .after 1st of April please

[Chris0211]

Current monthly bill is £34 and going up by £3 .50 on 1st of April to £37.50.  New customers are getting the same deal for £28 . Ive been a loyal customer for a long time please can I get some help with this . Kind regards 

[daveNOS]

@Chris0211 If you want to negotiate a new deal you will haeve to call Sky, no one on the forum can action any discounts.

[Daniel0210]

@Chris0211 

Depending on if you are in a discounted period you'll need to contact Sky and try to negotiate a new discount which will involve you agreeing to another 18 month deal.

You would have benefited from a new customer deal when you joined up. Comcast seem to want to attract new customers whilst sometimes losing current ones. If you move elsewhere, when that discounted deal ends you'll probably find yourself in the same boat and after 18 months Sky will class you as a new customer if you want to return.