0

Discussion topic: IP blacklisted in "Spamhaus ZEN"

Reply
This message was authored by: Plihal

IP blacklisted in "Spamhaus ZEN"

I was using my internet normally when one specific website did not allow me to open it because I was in some sort of Spam Blacklist, I ran through the rabbit hole, my IP was added to Spamhaus ZEN and after a lot of jargon I do not honestly understand even with my adequate computer understanding, I basically have to request my ISP to request my IP to be un-blacklisted.

I have changed my email password, verified security stuff in it, am doing a malware scan in my computer. 

But how can I contact Sky to help me solve this issue? The online pages have no telephone I can call, the existing generic referral buttons are useless and the bot chat even more so.

Can anybody help me kindly?

 

Thank you very much

Reply

All Replies

This message was authored by: Chrisee

Re: IP blacklisted in "Spamhaus ZEN"

Posted by a Superuser, not a Sky employee. Find out more

@Plihal the quickest soution is to power down your Sky hub for roughly an hour after which you should get a different public IP address.

 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: TimmyBGood

Re: IP blacklisted in "Spamhaus ZEN"

Posted by a Superuser, not a Sky employee. Find out more

@Plihal 

 

I'd observe that the Spamhaus project is intended, as the name suggests, for email server protection and shouldn't really be applicable to a website, although a site administrator could probably  choose to misuse it that way.

 

https://www.spamhaus.org/zen/ 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply