0

Discussion topic: IP Location Issues - says UK and I'm in Ireland

Reply
This message was authored by ellenfitz This message was authored by: ellenfitz

IP Location Issues - says UK and I'm in Ireland

Hi,

 

My location has somehow changed to UK when I'm in Ireland. 

 

When I go onto Now TV it says I'm not in the EU, when I went onto the Sky website earlier it said this message 'You're currently on the ROI version of www.sky.com. Want to see the UK version?' and my partner also got this on the Tribe website he went on separately too. 

 

My Sky account has my Irish address so not sure how this is happening.

 

Can you help please?

 

Thanks

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: IP Location Issues - says UK and I'm in Ireland

Posted by a Superuser, not a Sky employee. Find out more

@ellenfitz  Have you tried to leave your router off for around 1 hour to see if it picks up a new IP address that is for your location.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion