I would like to know if I have the best sky hub for my broadband

[Andrew1958]

I have just upgraded to gigafast fibre and have the black sky hub, I would like to know if this is the best one available or is the white one?

[TimmyBGood]

@Andrew1958 

A black Sky Broadband Hub is WiFi 5 (802.11ac) with WPA2, while the Max Hub is WiFi 6 (802.11ax) with WPA3.

[Andrew1958]

Hi, just spoken to a sky agent, I didn't realize the white hub was for sky glass/stream service so as I have Q, I currently have the best hub .

Thanks for your reply 

[TimmyBGood]

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@Andrew1958 wrote:

 I didn't realize the white hub was for sky glass/stream service

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That's not entirely correct: it's more accurate to say that Sky won't currently supply a Max Hub to households with Q television using Mini boxes because there are apparently unresolved issues between the rather antique 'Q mesh' and the much more modern Plume technology in Max.

[Geordie]

I've just 'Upgraded to Sky Max white hub' and I have Sky Q but I believe your right about the compatibility with the sky Q boxes. I have had numerous 'error' messages throughout the 2 weeks I've had it. I had no trouble at all with my previous Black router. I'm asking sky to go back to my previous router I couldn't stand another reset.😔

[TimmyBGood]

@Geordie 

The posts above are nine months old and now rather out of date: Sky will supply Max at addresses with a full complement of Q television hardware.

Your issue may be that unlike a Q Hub or Sky Broadband Hub, a Max Hub doesn't generate a 'Q mesh' signal, and so your Mini boxes are only linking to the main Q box.