I work from home and am having problems with connection issues paticularly when on teams calls.

[Nell101]

My wifi signal is struggling in parts of my house (upstairs) yet I am paying for the best wifi. I have tried numerous things to resolve this but none of which work. My box is not restricted in any way and is away from other appliances i have tried re-booting but this doesnt help. I believe you have a wifi booster which may help resolve this issue.

[TimmyBGood]

@Nell101 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.