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Discussion topic: I want to reschedule my appointment with an engineer, please.

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Message posted on ‎18 May 2024 09:41 PM

I want to reschedule my appointment with an engineer, please.

Can you help me reschedule my appointment with an engineer, please?
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This message was authored by: cookiemonsteruk

Message posted on ‎18 May 2024 10:03 PM

Re: I want to reschedule my appointment with an engineer, please.

Posted by a Superuser, not a Sky employee. Find out more

@Vodababy 

 

You should be able to reschedule in the my orders section of your my sky app or sky.com account

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Message posted on ‎19 May 2024 05:09 AM

Re: I want to reschedule my appointment with an engineer, please.

I have already but it says to contact the provider, anyway, thanks for your message.

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This message was authored by: cookiemonsteruk

Message posted on ‎19 May 2024 05:16 AM

Re: I want to reschedule my appointment with an engineer, please.

Posted by a Superuser, not a Sky employee. Find out more

@Vodababy 

 

When were you originally for?

 

Give sky a call

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Vodababy

Message posted on ‎19 May 2024 05:34 AM

Re: I want to reschedule my appointment with an engineer, please.

I'm in Nottingham ( East Midlands) I called them but I guess at that time of the day, there were no advisers at all.
I will try to call them again, thanks for your help.

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Message posted on ‎08 Aug 2024 08:37 PM

Re: I want to reschedule my appointment with an engineer, please.

Can I reschedule my engineers visit from August 16th to Thursday August 15th please between 1pm and 6pm.

Nicola Franks 

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Message posted on ‎08 Aug 2024 08:39 PM

Re: I want to reschedule my appointment with an engineer, please.

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@Mickey2525  What is this engineer visit for?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎08 Aug 2024 08:40 PM

Re: I want to reschedule my appointment with an engineer, please.

Posted by a Superuser, not a Sky employee. Find out more

@Mickey2525 
We are Sky customers on here so you’re not contacting Sky Customer Services by posting on the forum.

 

See this link

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Message posted on ‎21 Aug 2024 08:52 PM

Re: I want to reschedule my appointment with an engineer, please.

Need to reschedule appointment for the 22nd of August

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Message posted on ‎21 Aug 2024 08:57 PM

Re: I want to reschedule my appointment with an engineer, please.

Posted by a Superuser, not a Sky employee. Find out more

@Lucy541 

See my post above yours but be aware cancelling at such short notice is likely to incur a £25 charge.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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