I want to change the Sky Router SR203 password

[ModderR]

I need to take a neighbour off my broadband and the only way I can do this is to change the router password but when I sign into 192.168.0.1, the screen says "this site is not private". I don't know what to do about that.  My settings show that I have a Private WPA Address but I understood that it was the same current password as the router. 

I've watched Sky's YouTube video and still it doesn't let me through as it says I'm "not authorised"?  Help!

[Highlinder]

@ModderR  When it says this site is not private ignore it and continue.

[ModderR]

Hi Highlander, thank you for your reply.  However, I've tried that - I filled in Username, Password again and it simply returned to the same screen again asking for the login etc.

[TimmyBGood]

@ModderR 

If you are using the Safari browser wirelessly from an Apple device, that's known to be a problematic combination for administrative access to a Sky Hub.

[ModderR]

Hi TimmyBGood

Thank you but nope it's good old Chrome/Google.  I've cleared the Cache/Browsing data.  No matter what I try, I get a window which either says "this site is not private" or "Not authorised" or you need authorisation" but nowhere does it say how you fix it.

[ModderR]

Whilst speaking to Sky yesterday about a different matter, I mentioned the above issue.  I was told to wait about a week then try again as Sky had received several queries about challenges involving the Wi-Fi router password and were looking into it.