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Discussion topic: I want to cancel my broadband contract

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This message was authored by Adeniyi77 This message was authored by: Adeniyi77

I want to cancel my broadband contract

I want to cancel my broadband contract. I’m not getting the speed promised and I’m just wasting money subscribing for both the broadband and tv 

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This message was authored by GD1 This message was authored by: GD1

Re: I want to cancel my broadband contract

Posted by a Superuser, not a Sky employee. Find out more

@Adeniyi77  Youn need to approach another provider who uses the Openreach network assuming you're outside of a minimum period, however line speeds won't change with another provider using the same network.

 

You can't request a cnacellation of any Sky service through a public forum as non on the forum know who you are or you account details.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Laing1 This message was authored by: Laing1

Re: I want to cancel my broadband contract

Posted by a Superuser, not a Sky employee. Find out more

@Adeniyi77 wrote:

I want to cancel my broadband contract. I’m not getting the speed promised and I’m just wasting money subscribing for both the broadband and tv 


@Adeniyi77 remember that Skys speed promise is to the router and not the wifi speed through put 

so can you post your router stats 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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