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Discussion topic: I wanna cancel my broadband order

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This message was authored by: Manishthapa

I wanna cancel my broadband order

Hi, it's been so long and I have been waiting for the broadband and it's really delay. I just wanna cancel my order

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This message was authored by: GD1

Re: I wanna cancel my broadband order

Posted by a Superuser, not a Sky employee. Find out more

@Manishthapa  You will need to call Sky to do that.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: cookiemonsteruk

Re: I wanna cancel my broadband order

Posted by a Superuser, not a Sky employee. Find out more

@Manishthapa 

 

You would need to call sky. Please note such delays are usually down to openreach as such unless virgin or a alt net is available you'll have the same delay

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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