Discussion topic: I've had no broadband all day. I

This message was authored by: Junemcphee61 · ‎24 Sep 2024

I've had no broadband all day. I've followed all the suggestions on MySky. They say broadband is connected at a lower speed but I'm getting nothing. It's quite new, installed on the 11th October.

This message was authored by: Tom-W19 · ‎25 Sep 2024

Hi @Junemcphee61

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

This message was authored by: Lisa-P1987 · ‎27 Sep 2024

We are still looking to help you Junemcphee61 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: I've had no broadband all day. I

I've had no broadband all day. I

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