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This discussion topic has been answered Discussion topic: I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

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Message posted on ‎13 Mar 2024 07:33 PM

I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

Hello, I had fibre installed today and my phone won't connect to WiFi because it's weak security. Does anyone else have this and maybe some advice to over come it please?

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This message was authored by: Highlinder Answer

Message posted on ‎13 Mar 2024 10:39 PM

Re: I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

Posted by a Superuser, not a Sky employee. Find out more

@Michael211  Only the newer Sky Max router has WPA3, but the WPA2 PSK-AES is stil secure and Apple want their cake and eat it as most ISPs routers are yet to have WPA3 as standard.

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This message was authored by: Highlinder

Message posted on ‎13 Mar 2024 09:15 PM

Re: I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

Posted by a Superuser, not a Sky employee. Find out more

@Michael211  Do you have an Apple iPhone by any chance?

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Message posted on ‎13 Mar 2024 10:23 PM

Re: I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

Hi yes I do 

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This message was authored by: Highlinder Answer

Message posted on ‎13 Mar 2024 10:39 PM

Re: I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

Posted by a Superuser, not a Sky employee. Find out more

@Michael211  Only the newer Sky Max router has WPA3, but the WPA2 PSK-AES is stil secure and Apple want their cake and eat it as most ISPs routers are yet to have WPA3 as standard.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎13 Mar 2024 10:48 PM

Re: I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

Ahh ok thanks very much 😊 it's not the end of the world just a tad annoying 

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Message posted on ‎14 Mar 2024 11:17 AM

Re: I’ve had fibre installed today and my phone doesn’t connect to the internet via the WiFi.

Posted by a Superuser, not a Sky employee. Find out more

@Michael211 

Your original post says your iPhone wont connect, it should still connect it may just throw a warning.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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