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Discussion topic: I’ve done a speed test and I’m getting 12mbps when I’m meant to be guaranteed 30

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Adam176
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I’ve done a speed test and I’m getting 12mbps when I’m meant to be guaranteed 30

‎23 Oct 2024 08:25 PM

Broadband not meeting minimum speed 

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Tom-W19
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Re: I’ve done a speed test and I’m getting 12mbps when I’m meant to be guaranteed 30

‎24 Oct 2024 12:21 PM

Posted by a Sky employee

Hi @Adam176 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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