Discussion topic: I tried to book a home move appointment but it says I need to be a primary account holder.

This message was authored by: Keemalways · ‎03 Oct 2024

I have tried to book an appointment to move my Sky superfast broadband to my new house, but the link says that I need to be "a primary account holder" to book the appointment. I have been using this service for approximately two years. I did not inherit or take over the account from anyone. I need URGENT help on this. I NEED to reconnect my broadband ASAP. Thank you all.

This message was authored by: caesarome · ‎03 Oct 2024

@Keemalways

You will need to call to get this booked.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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This message was authored by: Keemalways · ‎03 Oct 2024

@caesarome , I am very grateful for your assistance. Problem solved. Have a lovely day.

Discussion topic: I tried to book a home move appointment but it says I need to be a primary account holder.

I tried to book a home move appointment but it says I need to be a primary account holder.

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Re: I tried to book a home move appointment but it says I need to be a primary account holder.

Re: I tried to book a home move appointment but it says I need to be a primary account holder.

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