I tried to book a home move appointment but it says I need to be a primary account holder.

[Keemalways]

I have tried to book an appointment to move my Sky superfast broadband to my new house, but the link says that I need to be "a primary account holder" to book the appointment. I have been using this service for approximately two years. I did not inherit or take over the account from anyone. I need URGENT help on this. I NEED to reconnect my broadband ASAP. Thank you all.

[caesarome]

@Keemalways 

You will need to call to get this booked.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

[Keemalways]

@caesarome , I am very grateful for your assistance. Problem solved. Have a lovely day.