Discussion topic: I recently had sky broadband and stream installed 2 weeks ago. The broadband connection is very poor

This message was authored by: GraceMac97 · ‎30 May 2024

Had sky broadband installed 2 weeks ago, throughout the first 2 weeks the connection has been slow to non! The only thing that really connects is the sky stream. We have superfast broadband in a small house. But it wont connect into the next room! I previously had the exact same wifi before having this installed only it was under a friends name and she moved out so it had to be cancelled and i set up my own. However even though the broadband is exactly the same as the one we had in the house before its extremely poor connectivity! I cant get in touch with anyone from sky and this is causing me alot of stress as i work from home and i need broadband immediatley as this could put my job at risk!

This message was authored by: jamesn123 · ‎03 Jun 2024

@GraceMac97

So is everything the same? Did you get the same router from Sky? Did you have Sky Stream before or Sky Q or no TV service at all?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: I recently had sky broadband and stream installed 2 weeks ago. The broadband connection is very poor

I recently had sky broadband and stream installed 2 weeks ago. The broadband connection is very poor

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Re: I recently had sky broadband and stream installed 2 weeks ago. The broadband connection is very

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