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Discussion topic: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

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Avatar for Sue729
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This message was authored by: Sue729

Message posted on ‎03 Mar 2024 10:56 AM

I only have 3 green lights on my router, the 4th light is not on. Should it be on?

The power. internet and wifi lights are on but not the voice light on my router

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Avatar for Martin+Williams
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This message was authored by: Martin+Williams

Message posted on ‎03 Mar 2024 11:17 AM

Re: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

It should only be on if you have a voice line connected to the router. It shouldn't affect your internet connection or anything.

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Message posted on ‎26 Jan 2025 08:52 PM

Re: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

I do have a landline and the 4th light is orange. How can I get it to turn green. 

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This message was authored by: Chrisee

Message posted on ‎27 Jan 2025 08:23 AM

Re: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

Posted by a Superuser, not a Sky employee. Find out more

@Anne752 normally powering down the hub for 60 minutes will restore the voice service.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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