0

Discussion topic: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

Reply
Avatar for Sue729
Level 1 icon
What's this?
This message was authored by: Sue729

Message posted on ‎03 Mar 2024 10:56 AM

I only have 3 green lights on my router, the 4th light is not on. Should it be on?

The power. internet and wifi lights are on but not the voice light on my router

Report post
Post 1 of 4
4,864 Views
0 Likes
Reply
Reply

All Replies

Avatar for Martin+Williams
Level 1 icon
What's this?
This message was authored by: Martin+Williams

Message posted on ‎03 Mar 2024 11:17 AM

Re: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

It should only be on if you have a voice line connected to the router. It shouldn't affect your internet connection or anything.

Report post
Post 2 of 4
4,857 Views
0 Likes
Reply
Avatar for Anne752
Level 0 icon
What's this?
This message was authored by: Anne752

Message posted on ‎26 Jan 2025 08:52 PM

Re: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

I do have a landline and the 4th light is orange. How can I get it to turn green. 

Report post
Post 3 of 4
2,501 Views
0 Likes
Reply
Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎27 Jan 2025 08:23 AM

Re: I only have 3 green lights on my router, the 4th light is not on. Should it be on?

Posted by a Superuser, not a Sky employee. Find out more

@Anne752 normally powering down the hub for 60 minutes will restore the voice service.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 4 of 4
2,475 Views
0 Likes
Reply
Reply