I need two broadband boosters for my new Sky Broadband set-up

[L_Mo_Fan]

I have received my Sky Broadband hub, but currently I have BT Broadband utilising one primary hub and two boosters in order to cover all my home and the outside summerhouse. Trying to contact Sky to get two boosters is impossible. My go-live date is Monday 16/03/25 (3 days time), and I'd like to have full coverage from the outset. 

How can I get Sky to send me two boosters ASAP?

Thanks in advance 

[TimmyBGood]

---

@L_Mo_Fan wrote:

My go-live date is Monday 16/03/25 (3 days time), and I'd like to have full coverage from the outset. 

How can I get Sky to send me two boosters ASAP?

---

Sky typically won't despatch boosters alongside a Hub: they are potentially claimable once the Hub is in place.

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[L_Mo_Fan]

Thanks. Is it worth upgrading to Sky Max? 

[Chrisee]

@L_Mo_Fan it is your choice but you will need to to get Sky boosters. The alternative is to buy a third party home wifi solution and use that instead shich is what I did. Given wifi signal level us determined by the layout and type of construction of your home no one solution fits all.