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Discussion topic: I need to move my broadband router to another room

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This message was authored by: Andy+Simpson1992

I need to move my broadband router to another room

When we had fibre internet put in the engineer moved my broadband to a different room, I need this moving back to the original room, 

do I pay for this or sky pay for this?

also how much is this? 

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This message was authored by: TimmyBGood

Re: I need to move my broadband router to another room

Posted by a Superuser, not a Sky employee. Find out more

@Andy+Simpson1992 

 

The householder pays: I believe it's a £65 fee.

 

Note that if it's an FTTP circuit, moving the ONT deeper into a property typically isn't possible.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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