I need to change my sky router from 5 hz to 2.4 hz. Any advice please?

[jacki_]

New wireless bird feeder camera requires a 2.4hz frequency setting on the router. The sky router has joint 5 and 2.4 hz settings, and is currently on 5hz. I am struggling to found out how to change it . Sky do not seem to answer phones. Can anyone help please?

[TimmyBGood]

@jacki_ 

Ghz rather than Hz: by default Sky Hubs broadcast the same network name on both 2.4Ghz and 5Ghz

Is yours a black or a white Sky Hub?

[jacki_]

Yes, GHz, sorry. My sky router is black. 

[TimmyBGood]

@jacki_ 

As posted by @jamesn123

Note that this process does not apply to the new (white) Max Hub

So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser.

To access the page, you'll need;

username: admin

password: sky OR your WiFi password

- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'

- Scroll to the bottom of the page and hit apply.

- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before

- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name

- Scroll down and hit apply

- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.

[jacki_]

Great! Sounds confusing, but I'll follow this one step at a time and hopefully will be able to report back my success tomorrow! Thank you for the help.