0

Discussion topic: I need to change my appointment

Reply
This message was authored by Shzmir This message was authored by: Shzmir

I need to change my appointment

I need to change my appointment 

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: I need to change my appointment

Posted by a Superuser, not a Sky employee. Find out more

@Shzmir  I'm afraid the forum isn't the place to request this.  You can either do this by checking your order tracking page https://www.sky.com/ordertracking or by calling.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

 

If the appointment is due within less that 24 hourts there will be a fee to pay,

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need to change my appointment

Posted by a Superuser, not a Sky employee. Find out more

@Shzmir 

Be aware if the appointment is for today or tomorrow you will almost certainly be charged £25 for cancelling it at such short notice.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion