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Discussion topic: I need to cancel my engineer appointment I have set up.

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Message posted on ‎27 Jul 2024 11:14 AM

I need to cancel my engineer appointment I have set up.

Hi, I need to cancel the order I have just signed up for my broadband as I didn't realise it was for new customers only as I'm on full fibre broadband at the moment with sky and I'm trying to get a cheaper deal with sky as my broadband contract has ran out, could you please cancel this order for me as I have already have a router and I don't think the engineer can get access to our phone line as our neighbor downstairs has a conservertory where our phone line is located, hope you can help me, thanks.
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This message was authored by: GD1

Message posted on ‎27 Jul 2024 11:15 AM

Re: I need to cancel my engineer appointment I have set up.

Posted by a Superuser, not a Sky employee. Find out more

@Big+bel  You will need to call Sky to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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