0

Discussion topic: I need a replacement cable, (round, blue end connection) to fit into back of sky hub box

Reply
This message was authored by: ELJAY9873

I need a replacement cable, (round, blue end connection) to fit into back of sky hub box

I need a replacement sky WiFi cable (round, blue end connection) that fits it back of sky hub box. 

No more information to give. That's what I need,  OR TO SPEAK TO A REAL PERSON.

 

just rang your number ,got automated response, no good, did not include my option and was finally cut off when they sent a link. Useless customer service

Reply

All Replies

This message was authored by: Jporch316

Re: I need a replacement cable, (round, blue end connection) to fit into back of sky hub box

Posted by a Superuser, not a Sky employee. Find out more

@ELJAY9873 wrote:

I need a replacement sky WiFi cable (round, blue end connection) that fits it back of sky hub box. 

No more information to give. That's what I need,  OR TO SPEAK TO A REAL PERSON.

 

just rang your number ,got automated response, no good, did not include my option and was finally cut off when they sent a link. Useless customer service


we are all customers on here ....

If you ignore the part of the call that asks for your mobile number (don't enter it ) to send a link you can normally get through to customer services 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: TimmyBGood

Re: I need a replacement cable, (round, blue end connection) to fit into back of sky hub box

Posted by a Superuser, not a Sky employee. Find out more

@ELJAY9873 wrote:

I need a replacement sky WiFi cable (round, blue end connection) that fits it back of sky hub box. 


Um, WiFi doesn't use cables?

 

Possibly an ethernet cable, I guess.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: I need a replacement cable, (round, blue end connection) to fit into back of sky hub box

Posted by a Superuser, not a Sky employee. Find out more

@ELJAY9873 

 

Ah, the power lead for an ER115 Sky Q Hub / Sky Broadband Hub?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply