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Discussion topic: I need a new installation date and have no number to ring or nobody to respond. Tried the chat and u

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This message was authored by: Debbie172

Message posted on ‎18 Apr 2026 01:18 PM

I need a new installation date and have no number to ring or nobody to respond. Tried the chat and u

Ordered broadband. I was told I didn't need to be home. They didn't install as I wanted home. I need a new date and have no number to ring 

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This message was authored by: GD1

Message posted on ‎18 Apr 2026 01:28 PM

Re: I need a new installation date and have no number to ring or nobody to respond. Tried the chat a

Posted by a Superuser, not a Sky employee. Find out more

@Debbie172  Does anything show on your order tracking page https://www.sky.com/help/articles/track-sky-order

 

Does it give you an option to reschedule?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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