Discussion topic: I need a full fibre hub
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Message posted on 26 Jul 2024 01:55 PM
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I need a full fibre hub
We need a full fibre compatible hub. How do I get one?
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Message posted on 26 Jul 2024 02:01 PM
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I need to talk to someone in sky, is there a human number?
Telephone number for sky?
Message posted on 26 Jul 2024 02:01 PM
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Re: I need a full fibre hub
You should be automatically allocated one on ordering a service delivered over FTTP.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 26 Jul 2024 02:04 PM
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Re: I need to talk to someone in sky, is there a human number?
@Tpbel
You can call Sky free by dialling 150 from your Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 26 Jul 2024 02:16 PM
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Re: I need a full fibre hub
There should be no need to proactively contact the ISP: what are the particular circumstances?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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