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Discussion topic: I'm trying to upgrade my broadband but when I enter my bank account number's first two digits they a

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This message was authored by Bootneck1972 This message was authored by: Bootneck1972

I'm trying to upgrade my broadband but when I enter my bank account number's first two digits they a

I've been tyring to upgrade my broadband package for two days now but when I get to the part which asks for trhe first two digits of the bank account I pay my subscription from it isn't accepted (even though it is correct) & I get frozen out due to too many attempts.

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This message was authored by caesarome This message was authored by: caesarome

Re: I'm trying to upgrade my broadband but when I enter my bank account number's first two digits th

Posted by a Superuser, not a Sky employee. Find out more

Your only option would be to call Sky to call instead, 150 is the number to use from your landline phone.

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Bootneck1972
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This message was authored by Bootneck1972 This message was authored by: Bootneck1972

Re: I'm trying to upgrade my broadband but when I enter my bank account number's first two digits th

Thanks for the help, issue now resolved.

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