I’m owed money from sky

[Skymoney]

I changed my broadband from sky and they owed me money. They sent me an email saying how much, and to contact them. The number they sent was a company that doesn't deal with broadband. She gave me a number for sky that doesn't exist, so I went online (Google) and got another 6 sky numbers, none of them exist. It's a total farce.

[GD1]

@Skymoney  Is there a credit showing on your Sky account?   Did you leave an active payment method in place?

If you wish we can escalate your post to the community messaging team to help with the refund.