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Discussion topic: I’m leaving UK and would like to close the contract

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This message was authored by: Viktor9

I’m leaving UK and would like to close the contract

I’m leaving UK and would like to close the contract

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This message was authored by: caesarome

Re: I’m leaving UK and would like to close the contract

Posted by a Superuser, not a Sky employee. Find out more

@Viktor9 

You need to contact Sky and give them 14 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-broadband

 

Select "No, I still need help" at the bottom of the page.

 

You will then need to return the equipment, Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

 

 

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