I’m getting no WiFi signal it’s all plugged in and non signal

[timbo00]

I'm not getting any signal for my WiFi 

[Highlinder]

@timbo00  black or white route from Sky?

[timbo00]

White 

[Highlinder]

@timbo00 Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.


After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.

[timbo00]

Have a issue with broadband 

[Highlinder]

@timbo00  Did you follow the directions that where posted above to see if this could find the fault?

[timbo00]

It says I have a issue 

[Highlinder]

@timbo00  Did you follow through on what the issue is and what solutions it was giving you for fixing it or did it just go green as fixed?