Discussion topic: I just bought a broadband but it is not showing up in my account and i need to change the delivery
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Message posted on 08 Apr 2024 02:18 PM
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I just bought a broadband but it is not showing up in my account and i need to change the delivery
i bought a broadband package. then i made an account with sky.
i need to change the delivery date which said it would be done through the my sky app but on the app it says i don't have broadband so can't access it to change it even thought i have emails confirming i bought it
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Message posted on 08 Apr 2024 04:06 PM
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Re: I just bought a broadband but it is not showing up in my account and i need to change the delive
When did you purchase the broadband package and have you been told that someone needs to visit your property as some of these activations are done remotely and off site.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Oct 2024 08:29 PM
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Re: I just bought a broadband but it is not showing up in my account and i need to change the delive
Hello,
I am having the same issue. Did you find a solution?
Message posted on 15 Oct 2024 09:51 PM
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Re: I just bought a broadband but it is not showing up in my account and i need to change the delive
Give this a try:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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