I haven’t been sent the right equipment I’m missing a cable in my sky box

[Lucyfelton]

When I tried to call I struggled getting through because it asks to say in a few words what the reason for calling is and I didn't really know how to word it I've never had my own Wi-Fi before so it's been a bit confusing as I've just recently moved out of my parents house if you could get them to contact me some how or let them know that would be great thank you so much for your help 

[cookiemonsteruk]

@Lucyfelton 

Please keep an eye on this forum using a chrome browser

I've escalated your post via the community chat. This link explains how it works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or red/ blue chat bubble. When the red/blue bubble does appear you have 48 hours to respond or it will be automatically closed.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Lucyfelton.

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.