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Message posted on ‎12 Jan 2024 11:18 AM

I have2.4Ghz smart plugs which are no longer connecting to the hub since the hub was replaced yester

I have2.4Ghz smart plugs which are no longer connecting to the hub since the hub was replaced yesterday. Please help
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Message posted on ‎12 Jan 2024 08:20 PM

Re: I have2.4Ghz smart plugs which are no longer connecting to the hub since the hub was replaced ye

Posted by a Superuser, not a Sky employee. Find out more

@Chris151  You are able to split your Wi-Fi frequencies using the link below.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610 

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This message was authored by: Highlinder

Message posted on ‎12 Jan 2024 03:31 PM

Re: I have2.4Ghz smart plugs which are no longer connecting to the hub since the hub was replaced ye

Posted by a Superuser, not a Sky employee. Find out more

@Chris151  Which hub did you get as a replacement yesterday from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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Message posted on ‎12 Jan 2024 05:42 PM

Re: I have2.4Ghz smart plugs which are no longer connecting to the hub since the hub was replaced ye

Hi it's the second image.

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This message was authored by: Highlinder Answer

Message posted on ‎12 Jan 2024 08:20 PM

Re: I have2.4Ghz smart plugs which are no longer connecting to the hub since the hub was replaced ye

Posted by a Superuser, not a Sky employee. Find out more

@Chris151  You are able to split your Wi-Fi frequencies using the link below.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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