Discussion topic: I have upgraded my broadband and speed has stayed the same

This message was authored by: Guypeacock · ‎18 Sep 2022

Has anyone had this issue, i have upgraded my broadband package and there has been no change to average speed

This message was authored by: Highlinder · ‎18 Sep 2022

@Guypeacock What did you change from and to in what package did you have before and what do you have now?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: TimmyBGood · ‎18 Sep 2022

As @Highlinder indicates, there's not enough information there for anyone to help. For example, have you actually upgraded, or ordered an upgrade from FTTC to FTTP which requires infrastructure work before anything can change?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: JPR007 · ‎18 Sep 2022

@Guypeacock No change to average speed...on what exactly?

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** No - I have nothing to do with Sky **

Discussion topic: I have upgraded my broadband and speed has stayed the same

I have upgraded my broadband and speed has stayed the same

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Re: I have upgraded my broadband and speed has stayed the same

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