Discussion topic: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
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Message posted on 20 Jun 2024 08:09 AM
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I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
I am working from home and the speed is terrible and also the internet drops out. Orange voice light goes on and all lights internet and wifi out. It then resets.
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Message posted on 20 Jun 2024 09:58 AM
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Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
@George+Joseph Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If you have found this solution helpful please tick this as the answer.
Message posted on 20 Jun 2024 09:27 PM
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Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
Message posted on 20 Jun 2024 10:24 PM
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Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
@George+Joseph That is not the router stats, you need to follow the directions to the end. You should similar to the screenshot in the link posted.
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Message posted on 20 Jun 2024 10:31 PM
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Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
Message posted on 21 Jun 2024 12:46 PM
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Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
Message posted on 21 Jun 2024 01:58 PM
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Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues.
@George+Joseph With only 28 hours uptime and no drops did you have any during this time?
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