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Discussion topic: I have tried the app to reset new broadband but it only offers reset pin on ‘manage’

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Message posted on ‎15 Sep 2024 03:03 PM

I have tried the app to reset new broadband but it only offers reset pin on ‘manage’

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎15 Sep 2024 03:06 PM

Re: I have tried the app to reset new broadband but it only offers reset pin on ‘manage’

Posted by a Superuser, not a Sky employee. Find out more

What are you trying to reset? Have you tried simply turning off the Hub for 30 seconds or so?

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This message was authored by: RayWhee

Message posted on ‎22 Sep 2024 09:52 AM

Re: I have tried the app to reset new broadband but it only offers reset pin on ‘manage’

Got a sky + box as I can't use Q in services network doesn't allow me to reconnect to my router as I suspect it does on a Q box. Turned off, on again using instructions from App but still not connected 

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