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Message posted on ‎29 Jul 2024 05:11 PM

I have tested my broadband and it shows it is ok at the moment but periodicall it loses connection t

All three lights are green but periodically thete is no internet connection

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Message posted on ‎29 Jul 2024 05:27 PM

Re: I have tested my broadband and it shows it is ok at the moment but periodicall it loses connecti

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@Colin+DC  Router colour black or white?

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Message posted on ‎29 Jul 2024 05:27 PM

Re: I have tested my broadband and it shows it is ok at the moment but periodicall it loses connecti

Posted by a Superuser, not a Sky employee. Find out more

@Colin+DC  Router colour black or white?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎29 Jul 2024 05:33 PM

Re: I have tested my broadband and it shows it is ok at the moment but periodicall it loses connecti

It is black

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Message posted on ‎29 Jul 2024 06:33 PM

Re: I have tested my broadband and it shows it is ok at the moment but periodicall it loses connecti

Posted by a Superuser, not a Sky employee. Find out more

@Colin+DC Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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