24 Mar 2024 08:31 AM
24 Mar 2024 09:42 AM
Posted by a Superuser, not a Sky employee. Find out more
@Samantha57 wrote:
On my bill my landline is charged separately 🤔
Yea, because Sky bundles a PAYG voice service alongside broadband, so technically the data bearer becomes a 'landline' (which is obsolete terminology). As long as you aren't also paying for a call bundle such as Sky Talk Anytime this doesn't cost an additional amount to 'just broadband'.
24 Mar 2024 09:03 AM
Posted by a Superuser, not a Sky employee. Find out more@Samantha57The line rental aspect of your subscription is now in with your broadband. If you pay for calls and are not using your landline you can go down to pay-as-you-go. So no calls means no charge.
24 Mar 2024 09:24 AM - last edited: 24 Mar 2024 09:39 AM
Posted by a Superuser, not a Sky employee. Find out more
Rental is paid for the data bearer circuit, whether that's copper or optical: it's a historical anomaly of the telecoms industry that this is listed as a separate element to the broadband service. Unfortunately online advice to 'cancel an unused landline and save money' is essentially incorrect.
24 Mar 2024 09:31 AM
A family member has fibre broadband with UWH but has a sky TV package. She doesn't have a land phone or get charged for her landline through UWH. Thats what made me question it with sky. On my bill my landline is charged separately 🤔
24 Mar 2024 09:42 AM
Posted by a Superuser, not a Sky employee. Find out more
@Samantha57 wrote:
On my bill my landline is charged separately 🤔
Yea, because Sky bundles a PAYG voice service alongside broadband, so technically the data bearer becomes a 'landline' (which is obsolete terminology). As long as you aren't also paying for a call bundle such as Sky Talk Anytime this doesn't cost an additional amount to 'just broadband'.
24 Mar 2024 09:51 AM
Thankyou, I dont get charged for my pay as you go talk bundle. I get it now. Thanks for your help 👍
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