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Discussion topic: I have sky product but doesn’t appear on my sky

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Erzsebet1
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This message was authored by Erzsebet1 This message was authored by: Erzsebet1

I have sky product but doesn’t appear on my sky

‎04 Apr 2024 11:50 AM

Hi! I got a problem with my sky app, I have sky product, but it is dosent sync to my account number and I can not check my bills and anything if you could help me how can I sort this problem. 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: I have sky product but doesn’t appear on my sky

‎04 Apr 2024 12:06 PM

Posted by a Superuser, not a Sky employee. Find out more

Have a read through this:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: I have sky product but doesn’t appear on my sky

‎04 Apr 2024 11:52 AM

Posted by a Superuser, not a Sky employee. Find out more

What products do you have from Sky, just Sky Broadband ?

 

Are you new to Sky or have you returned after being away for 18 months or more ?

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Erzsebet1
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This message was authored by Erzsebet1 This message was authored by: Erzsebet1

Re: I have sky product but doesn’t appear on my sky

‎04 Apr 2024 12:01 PM

I have sky broadband one month now, but when I log in to my sky account doesn't show anything and I would like to be able to see my bills

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: I have sky product but doesn’t appear on my sky

‎04 Apr 2024 12:06 PM

Posted by a Superuser, not a Sky employee. Find out more

Have a read through this:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Erzsebet1
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This message was authored by Erzsebet1 This message was authored by: Erzsebet1

Re: I have sky product but doesn’t appear on my sky

‎04 Apr 2024 12:12 PM

Ohh this is worked thank you very much 🙂

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