I have recently purchased Sky broadband. There is only coverage in the bottom floor of my house

[Shaz25]

Can I get a booster to improve the broadband service? I am disappointed 

[cookiemonsteruk]

@Shaz25 

What router did you receive?

Did you subscribe to broadband boost or sky max wall to wall wifi

[Shaz25]

Sky Full Fibre 100

dont have boost or wall to wall

[cookiemonsteruk]

@Shaz25 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

To upgrade to the appropriate mesh for you router

Sky max hub (white) to get the sky max pods

Sky broadband hub (sr203) for broadband booster boxes

[TimmyBGood]

@Shaz25 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.