I have pay and order new broadband from sky for wrong address how can I change it

[Karina98]

I have order and paid for my sky broadband yesterday however after order and payment I noticed wrong shipping address with I don't have access to? How can I change it ?

[Daniel0210]

@Karina98 

You need to call Sky asap to either change the order or cancel the order and re-order to the correct address.

If you need to call Sky you can call free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.