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Discussion topic: I have ordered sky broadband, but have yet to get a confirmation email

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Luke104
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This message was authored by Luke104 This message was authored by: Luke104

I have ordered sky broadband, but have yet to get a confirmation email

‎16 Jan 2025 11:09 AM

I ordered sky broadband two days ago and have yet to get a confirmation email and funds have not come out of my account. Does this mean it is not confirmed

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Doc5907
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Superuser
This message was authored by Doc5907 This message was authored by: Doc5907

Re: I have ordered sky broadband, but have yet to get a confirmation email

‎16 Jan 2025 11:48 AM

Posted by a Superuser, not a Sky employee. Find out more
@Luke104 wrote:

I ordered sky broadband two days ago and have yet to get a confirmation email and funds have not come out of my account. Does this mean it is not confirmed

@Luke104 

If you haven't had an order confirmation email from Sky yet then you'll need to call Sky.

 

You could also check your online account website and look in my messages to see if anything is there.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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